1,200 teamsgot their week back.
From ten-person startups to support teams of four hundred, here's what they handed over first.
Teams at these companieshand their busywork to Relay.
- Fieldnote
- Parcelly
- Lumen Health
- Brightfold
- Northwick
- Cordwell
- Halden
- Tessmere
- Oakmere
- Mossgate
- Quarrow
- Velmoor
What they handed over first.
- Research software, 60 people
Fieldnote
ReadFieldnote's Monday reports now write themselves
How an operations team of three handed its weekly reporting to Tally and Quill, and spent the time on customers instead.
11 hrssaved per person, per week
- Logistics, 400 people
Parcelly
ReadParcelly halved first response time without hiring
Quill drafts the first reply to every support ticket from Parcelly's help docs. The team edits about one in ten.
−52%first response time
- Healthcare, 220 people
Lumen Health
ReadLumen Health closes the month in a day
Tally reconciles payouts every night and flags the gaps, so month-end is a review instead of a scramble.
4 → 1days to close the month
Teams get theirweek back.
11hrs
Saved per person, per week
184/wk
Errands per team
96%
Approved first time
−61%
Less time on busywork
11 hrs
saved per person, every week
In their words.
“Our Monday reports are waiting in Slack before anyone logs on. The team spends that hour on customers now.”