One agent that does everything sounds simpler. In practice, specialists are faster, cheaper and easier to trust.
When we started, Relay had a single agent. It could do almost anything, and it did most things a little worse than it should have.
Specialists know their tools
An agent that only reconciles numbers learns the quirks of Stripe exports and spreadsheet formulas. An agent that only writes learns your tone. Each gets better at less.
“Trust grows faster when you know who did the work.”
Handoffs make them a team
Big errands pass between agents now, so you still describe the job once. You just get specialists on every part of it.
